Contact Us

Thank you for visiting Sweet bee. If you have any questions , please e-mail us at hello@sweetbeeworld.com, and we will respond via e-mail as soon as we can. If you have a question regarding your recent order, please include your order number in the subject line.  Using this form is the quickest and easiest way to get in touch with us.


Houston, Texas
United States

Returns Policy

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REFUNDS

There are no refunds available; but you can exchange it for a different size at your own cost of shipping. 

If you want to exchange, your order must be sent back to us within 7 days after receiving your order. After 7 days have passed since the delivery, we will unfortunately not be able to exchange your order.

You will have to organize and pay for the costs of the return. It is necessary to ship back the items using a registered method like registered post otherwise your return can't be accepted. You will have to provide us the tracking number of the return shipment.

Please notify us prior via email support that you'd like to exchange your order.

I am happy to accept exchanges at any item, provided it is returned in it's original condition within 7 working days of receipt. There is a 20% restocking fee and shipping charges are non-refundable.

 

SECURITY

Our site is hosted on Squarespace, which has an industry standard 128 Bit SSL encrypted checkout to protect your private data.  Your information is hidden and safe both during and after checkout.  To read more about SSL,

CONTACT INFORMATION

Should you need to contact us, we strongly urge you e-mail us.  This is the best way to get in contact with us in order to receive a faster response time. If you do not hear back from us by the end of the day, you will hear back from us within the next business day.